How to register
To bid for properties or to access personalised advice on the Home-Options site, you first need to register.
Follow this link to our Online Registration Form and complete the form. This will take about 20 to 25 minutes - please provide as much information as possible so we can deal with your application quickly. A number of the questions are mandatory and you will not be able to progress with your application unless all of those questions are answered.
Before you start your application, you will need your National Insurance number and details of your address(es) over the past five years as we are unable to process your application without them. You will also need to provide us with a phone number or email address so we can contact you if we have any questions about your application. If you are unable to use the online form, please contact your local Home-Options team for further advice.
Please note that it is not possible to go back to the form and change any details once you have submitted the form. You will need to contact your local Home-Options team to do this.
If you are already registered with Home-Options and have a log in number please do not register again unless you have previously moved into social housing through Home-Options and would now like to transfer. Please note that under our latest allocation policy, you will not qualify to re-join Home-Options within five years unless your circumstances have changed since you were re-housed. If you are a social housing tenant, we advise you to register for a mutual exchange to increase your chances of finding a move. Please see our mutual exchange page for further information.
Once you have submitted your form, we will process your application. Please note that it is your responsibility to provide any information we need to check the details you have supplied and we will be unable to process your application without it. Once your application has been accepted, you should receive a welcome letter with your Home-Options reference number within 10 working days.
If you experience any difficulties in using the form, please contact the Home-Options Co-ordinator by email at email@example.com.
Important changes to the Home-Options Policy
Please note that from 1 May 2013, the rules about who can join Home-Options have changed. This will mean that some people will no longer qualify to join the housing register.
This includes people:
• who do not live in the UK when they first apply
• who do not have the right to housing in the UK
• who do not live in, or have a local connection to, the Home-Options area (this does not apply to people currently serving in the armed forces, people who have left in the last five years or a bereaved spouse or civil partner of someone who has died in service)
• who own their own home and are not in housing need
• who have been re-housed through Home-Options in the last five years and their circumstances haven’t changes since they were re-housed.
You have the right to ask us to review this decision. Please see the Home-Options Policy on the Scheme User Guide page for further information.
Updating your details
If you are registered and you need to update your phone or email contact details, please visit the 'My Details' page once you have logged in. If you have moved house or if your circumstances have changed in any other way, please contact your local Home-Options team to let them know about the changes.
The demand for social housing
Housing in the Home-Options area is in short supply and we are unable to help everyone through this scheme. We have over thirteen thousand applicants registered for housing but we are only able to re-house six hundred applicants every year.
We have developed other options which we encourage you to consider. To see these, visit the 'Housing Options' page.