Eligibility for Housing
To find out if you are eligible for housing in the Home-Options area, you first need to complete our pre-assessment form.
Follow this link to our Pre-Assessment/Online Registration Form and complete the form. This will take about 20 to 25 minutes - please provide as much information as possible so we can deal with your application quickly. A number of the questions are mandatory and you will not be able to progress with your application unless all of those questions are answered.
The first part of the form is a pre-assessment. This will ask you for some basic information about your housing situation. Please answer all the questions and our automated pre-assessment process will tell you what your housing options are (including whether you can apply to join Home-Options).
We strongly recommend you pursue all the options on your action plan. Even if you can register for housing, you may face a long wait before we can help you.
If you are eligible to register with Home-Options, we recommend you get your National Insurance number and details of your address(es) over the past five years before you start. We will be unable to process your application without them. You will also need to provide us with a phone number or email address so we can contact you if we have any questions about your application. If you are unable to use the online form, please contact your local Home-Options team for further advice.
Please note that it is not possible to go back to the form and change any details once you have clicked the 'submit' button. You will need to contact your local Home-Options team to let them know about any changes.
If you are already registered with Home-Options and have a log in number please do not register again unless you have previously moved into social housing through Home-Options and would now like to transfer. If you need to let us know about a change in your circumstances, please contact your local Home-Options team for further advice.
Please note that under our latest allocation policy (from 1 January 2016), you will not qualify to re-join Home-Options within two years unless your circumstances have changed since you were re-housed. If you are a social housing tenant, we advise you to register for a mutual exchange to increase your chances of finding a move. Please see our mutual exchange page for further information.
Once you have submitted your form, we will process your application. Please note that it is your responsibility to provide any information we need to check the details you have supplied and we will be unable to process your application without it. Once your application has been accepted, you should receive a welcome letter with your Home-Options reference number within 10 working days.
If you experience any difficulties in using the form, please contact the Home-Options Co-ordinator by email at email@example.com.
Updating your details
If you are registered and you need to update your phone or email contact details, please visit the 'My Details' page once you have logged in. If you have moved house or if your circumstances have changed in any other way, please contact your local Home-Options team to let them know about the changes.
The demand for social housing
Housing in the Home-Options area is in short supply and we are unable to help everyone through this scheme. We have over thirteen thousand applicants registered for housing but we are only able to re-house six hundred applicants every year.
We have developed other options which we encourage you to consider. To see these, visit the 'Housing Options' page.